Coronavirus/COVID-19 Information

The best way to stay healthy is to stay informed. Make sure you are getting your information from trusted sources, such as the Massachusetts Department of Public Health (MDPH) and the Centers for Disease Control and Prevention (CDC).

The CDC recommends everyday preventive actions to help prevent the spread of respiratory viruses:

  • Avoid close contact with people who are sick
  • Avoid touching eyes, nose, and mouth
  • Wash hands with soap and water for at least 20 seconds
  • Clean and disinfect frequently touched objects and surfaces

If you are concerned that you may have been exposed to the Coronavirus (COVID-19) or if you have a fever, cough or shortness of breath, please call your Manet site before coming to the health center.

Recent COVID-19 Updates from Manet

Support Groups for Manet Patients

Hi Manet patients,

During this difficult time, we are offering a patient support group that is open to all of our patients every Friday from 9-10 am from April 3-May 15.  Support group topics will include stress management techniques, coping with social distancing and isolation, impact on family members and loved ones, and other relevant topics.  All patients are welcome to attend any session they are available for.  Please contact Tim Comeaux, Behavioral Health Services Director, at 774-406-5418 if you have any questions.

Information on how to join in a support group meeting is posted in support group event date in the calendar.

Community Resources During COVID-19

Helpful Resources from the Massachusetts Department of Public Health

COVID-19 Information

  • Visit  https://www.mass.gov/covid19 for the latest news, case counts, and lab testing results.
  • Call 2-1-1 with questions
  • Text the keyword COVIDMA to 888-777 to receive notifications to your phone

Online Symptom Checker
Buoy Health’s online resource is a 24/7 free tool for residents to check their symptoms and connect with the appropriate health care resource. The tool uses current COVID-19 guidance from the CDC and Massachusetts Department of Public Health.

Emotional Support
Take care of your emotional health and help others do the same. If you need emotional support during these stressful times:

  • Call 2-1-1 and choose the “CALL2TALK” option.
  • Samaritans is continuing operations 24/7, as always. During this unprecedented time, it can feel overwhelming to receive constant messages about COVID-19. Call or text their 24/7 helpline any time at 877-870-4673.
  • The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster, including disease outbreaks like COVID-19. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories.

Communication Resources

Local Food Resources

QUINCY

Quincy Community Action Programs (QCAP)/Southwest Community Food Center (SWCFC)
https://www.qcap.org/important-covid-19-update-from-qcap/
The SWCFC at 1 Copeland St. is open and fully operational during this public health emergency. The Food Center is following the social distancing protocol and has implemented additional cleaning, sanitizing, and hand-washing measures. We are open during our regular hours: Monday, Tuesday, Thursday, Friday 9:00am-4:30pm and Wednesday 11:00am-6:30pm. We are accepting new clients. Please call to make an appointment for a food order (617-471-0796). SNAP application assistance and other guidance will take place over the phone.

Quincy Public Schools
Breakfast and lunch will be available for Quincy students to pick up at Lincoln Hancock Community School(Water Street side of building), North Quincy High School (316 Hancock Street), Quincy High School (100 Coddington Street) and Snug Harbor Community School (333 Palmer Street) Monday through Friday from 11:00 AM to 12:00 PM during the weeks of school closure. Additional information can be found here:  School Nutrition Meal Plan 3.16.2020

Germantown Neighborhood Center Food Pantry
http://ssymca.org/germantown/facilities/food-pantry/
OPEN WED 8:30-NOON AND FRI 8:30-NOON
366 Palmer Street, Quincy, MA 02169-5911
617-376-1384

Interfaith Social Services
http://interfaithsocialservices.org/
105 Adams Street, Quincy, MA 02169
(617) 773-6203 UPDATED: March 24, 2020 11:45am

FOOD PANTRY
Open regular hours (Monday-Friday, 10-11:45am, and Wednesday evenings 5-7pm)

Clients who drive will wait in their cars instead of waiting in the food pantry waiting room. They will pull up to our front doors and a volunteer will come out to their car and check them in. Groceries will then be brought out to the car. Clients who walk or take public transportation to the pantry will check in at the front desk as usual and may wait in the waiting room. We are limiting the number of clients in the building so that people can keep a safe distance from each other.

New clients are welcome. Please arrive during regular pantry hours and bring:

  • Identification for each member of the household
  • Proof of residency (ex. A utility bill, rental agreement, etc.). Our food pantry only serves residents of Braintree, Cohasset, Hingham, Holbrook, Hull, Milton, Quincy, Randolph, Scituate and Weymouth.

Salvation Army
http://massachusetts.salvationarmy.org/MA/Quincy
Food pantry, Monday -Friday 9 am-11:30 a.m.
6 Baxter Street, Quincy, MA 02169
(617) 472-2345

Hull

WellSpring Multi-Service Center
https://wellspringmultiservice.org/
During the health emergency, all Food Pantry Services are by delivery only. 24-hour notice is required. Call 781-925-3211 x112

Taunton

Taunton citywide alerts updated daily
https://www.taunton-ma.gov/home/urgent-alerts/covid-19-pandemic-important-information-continuously-updated

Food: https://www.taunton-ma.gov/sites/tauntonma/files/alerts/food-_covid19_co…

Grocery Stores: https://www.taunton-ma.gov/sites/tauntonma/files/alerts/grocery_stores-_…

Attleboro/Bristol County

Project Bread FoodSource Hotline: 1-800-645-8333.

Attleboro WIC: 1-800-WIC-1007

Attleboro Public Schools is providing grab and go school lunch during the closure: Pick up at the Principal’s Entrance at Attleboro High School (Blue Pride Way) and Front Entrance of Coelho Middle School from 11:30am to 1pm.

A Message to Manet Patients About Telehealth Options

Dear Manet Patients,

We understand these are trying times and that you may have concerns about the Coronavirus (COVID-19) and how to best keep you and your family, friends and neighbors safe and healthy. Please know that our health care team, including providers who are experts in infectious disease, is closely attuned to the quickly changing situation, well prepared to respond to our patients’ needs and proud to serve as a vital resource for our community.

We also understand that you may have other health issues that are unrelated to COVID-19, but you may be concerned about coming to the health center given the current restrictions and recommendations about social distancing and public gatherings. While we are taking measures to ensure that our health centers are safe – such as screening everyone who enters the health center and practicing extra cleaning and sanitizing procedures – we want you to know that, in addition to traditional in-person health care, we are also offering Telehealth Services for many routine visits, as well as behavioral health and medication assisted treatment.

What is telehealth?

Telehealth is the delivery of health care services between a provider and a patient who are not in the same physical location, using an interactive audiovisual system. So, instead of coming to the health center for your visit, you can meet with your provider using Zoom Telehealth Video Conferencing in a way similar to how you would Skype or FaceTime with your friends and family.

Manet’s telehealth services are secure, HIPAA compliant and user friendly. However, telehealth is not suitable for every type of health care visit. Before you can participate in telehealth services, your provider must agree that telehealth is appropriate for you and you are always free to choose an in-person visit instead.

How to make a telehealth appointment

If you would like to schedule a telehealth appointment or would like to change an already scheduled in-person appointment to a telehealth visit, please call your Manet practice location and leave a message for the nurse. The nurse will review the request with your provider, and if appropriate, a Telehealth visit will be scheduled.

You will then receive an e-mail invitation with a link that will connect you to your appointment at your scheduled time. To participate in a telehealth visit, you must have access to a computer or smartphone and have internet access.

Stay Connected

We hope that providing you with this option to connect to your health care provider gives you some peace of mind during this stressful time. Please look to our website (www.manetchc.org) and FaceBook page (www.Facebook.com/ManetCommunityHealthCenter) for more Manet news and updates. We also recommend that you rely on other trusted sources for your information, such as the Centers for Disease Control and Prevention and Massachusetts Department of Public Health.

We will leave you with a final reminder to take good care of yourself and remember to maintain social distancing and wash your hands, wash your hands, wash your hands!

Respectfully,

Cynthia Sierra, MA, Chief Executive Officer

Lily Yung, MD, Chief Medical Officer

 

A Message for Manet Patients About Coronavirus/COVID-19

Dear Manet Patient:

We understand that you may have questions and concerns about the current coronavirus (COVID-19) outbreak. We want you to know that Manet’s highest priority is the health and safety of our patients, families, staff and guests. We are proud to serve as a health care resource for our community and our expert staff is at the ready to meet the needs of our patients. Given the concern over the spread of the respiratory disease COVID-19, we offer the following information for you and your family.

What Manet is doing to prepare for Coronavirus COVID-19
If you or a family member have reason to be at the health center for an appointment, we want to assure you that we are taking all precautions to keep you safe. Our staff is well-trained in managing respiratory illness, and cleanliness and sanitation is a top priority across our five sites.

How to reduce the risk of getting sick
For most people currently, the risk of contracting COVID-19 continues to be low. Influenza (the flu) continues to be widespread. The symptoms of both illnesses can be similar – fever, cough and difficulty breathing.

Fortunately, there are steps you can take to help prevent the spread of both illnesses. The best way to prevent infections is to avoid exposure.  The Centers for Disease Control and Prevention (CDC) recommends these steps:

  • Wash your hands often with soap and water for at least 20 seconds
  • Avoid touching your eyes, nose and mouth, especially when out in public
  • Avoid contact with people who are sick and stay home if you are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue away
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Consider a flu shot—it is not too late to be vaccinated.
  • Click here for more information about how to protect yourself and your family

The CDC does not recommend the general public wear a mask to prevent COVID-19. Stocking up on masks could create a shortage for health care facilities, making it more difficult to safely care for patients.

What to do if you are sick
When a new virus is circulating in the community, it understandably causes anxiety. Know that most people infected with COVID-19 experience mild symptoms and recover. Even with COVID-19 having been detected locally, most people with cold and flu symptoms (including fever, runny nose, nasal congestion, sore throat and cough) do not need to see their doctor or need to be tested for COVID-19.

Rest, fluids and over-the-counter medications for symptom control are usually all that is needed. To prevent the spread of respiratory illness, follow the CDC’s recommendations for what to do if you are sick.

If you believe you have been exposed to COVID-19 and develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, call your health care provider for guidance.

Travel recommendations
As the number of cases of COVID-19 continues to grow throughout the world, travel restrictions are changing rapidly. We recommend you continue to check the latest information on travel risk through the Centers for Disease Control and U.S. State Department websites. We are asking all patients who call the health center for appointments about their recent travel history.

Finally, we want you to know that we are committed to serving in ways that protect you AND provide the best possible care. We are in constant communication with federal, state and local health officials to update our response and plan to serve you and our community.

Respectfully,

Cynthia Sierra, MA, Chief Executive Officer  and  Lily Yung, MD, Chief Medical Officer