Manet is open and here to help!
How to book an appointment
Manet offers COVID-19 testing for anyone in the community (not just Manet patients) who is experiencing symptoms or who has had close contact with someone who has tested positive. Testing is done by appointment only. Please call 617-376-3000 for an appointment.
All other Appointments
What is Telehealth?
Telehealth helps patients manage their health and stay connected with their care team including physicians, nurse practitioner, nutritionists, and counselors while reducing the need to come to the health center.
You can have a visit over the phone or by video and use the patient portal to stay in touch and get information about your health. Telehealth allows the opportunity for you to review and understand test results, review and change medications, manage certain conditions, and receive support around mental health and recovery. Some Telehealth services can only be provided by video. Patients of any age can use Telehealth, and the team at Manet are here to explain how.
Your Safety is our TOP Priority!
To keep you safe, we are:
Screening: Each patient coming for an in-person visit will be asked several COVID-19 screening questions via phone the day before their visit at Manet. Each Patient will also be screened upon arrival to Manet.
- You will be asked how you are feeling and a temperature reading will be taken.
- We will offer you a mask if you need one and ask you to use some hand sanitizer.
- When greeting you, our staff will remind you about the importance of social distancing while at the health center and provide you with COVID-19 safety tip card!
Masks and other personal protective equipment (PPE): Everyone is required to wear a mask in our facilities, including Manet staff, your care team and your fellow patients and guests.
Reducing guests and care companions: To ensure the ability to keep distant, we are limiting the number of guests each patient can bring with them for their visits.
Appointment times: We are staggering patient in-person appointments to allow for reduced “patient traffic” within the health center, and utilizing Telehealth visits which allows our patients to remain at home for their visit.
Reducing person-to-person interactions: We are limiting person-to-person interactions through the use of technology, including pre and “touchless” check-in processes when available.
Safety signage: We have placed signage throughout our sites to remind of the importance of hand hygiene, communicating your symptoms, and maintaining social distance and spacing in waiting rooms, health center lobbies and in other shared health center spaces.
Enhanced and deep facilities cleaning: Our sites are rigorously cleaned and disinfected daily and protocols ensure our sites are and well maintained throughout the day.
COVID-19 Screening and Testing: Manet’s Urgent Care and COVID Information and Triage Teamsare available 6 days per week to screen and test people who are symptomatic, at-risk or close contacts of COVID-19 positive or suspected positive individuals. COVID-19 testing not only allows us to help keep people safe from the symptoms of COVID, our team also instructs and educates on options of how to properly quarantine/isolate and stay as distant (as possible) from others, thus reducing contagious spread of COVID-19. Our testing is conducting in isolated and controlled environments under the direction of board certified infectious disease and urgent care physician leaders.
Manet staff training and communications: Your Team at Manet has been well trained and will maintain their learning and investment in: the proper use of personal protective equipment (PPE—including masks and gloves), hand washing, disinfection of health center spaces, and maintaining social distance and spacing.
Please know our staff and your care team members undergo screening and symptom-checking each day they enter the health center to ensure they are as healthy as can be to serve you and each other.
Thank you for trusting us to care for you.
The best way to stay healthy is to stay informed. Make sure you are getting your information from trusted sources, such as the Massachusetts Department of Public Health (MDPH) and the Centers for Disease Control and Prevention (CDC).
Help Prevent COVID-19 with Social Distancing Poster
Download to learn more about how to prevent COVID-19:
Simplified Chinese – 通过社交疏离 帮助预防2019年新型冠状病毒 (COVID-19)
Traditional Chinese – 透過社交疏離 幫助預防2019年新型冠狀病毒 (COVID-19)
Haitian Creole – Ede Kanpe COVID-19 grasa Distans Sosyal
Vietnamese – Giúp Phòng Tránh COVID-19 bằng cách Cách Ly Xã Hội
For visual communication with deaf and hard of hearing individuals or those who do not speak English:
COVID-19 Visual Communication Tool
ATTENTION Manet Patients:
If you are concerned that you may have been exposed to the Coronavirus (COVID-19) or if you have a fever, cough or shortness of breath, please call your Manet site before coming to the health center.
COVID-19 Updates from Manet
In her element: Infectious disease specialist Karla Talledo, MD, lends expertise and leadership to Manet’s COVID-19 response
One of the most important things for people to know is that that they play an important role in this pandemic and if they continue playing their role – meaning social distancing, staying home, following CDC recommendations – then this pandemic may end more quickly.
Two months into COVID-19 pandemic response mode, we asked the Urgent Care team for their view from the front line. Here’s what some of the team had to say:Nina Lowery, Physician Assistant What compels you to be on the COVID front line? At first, I was hesitant to take...
Manet is hosting free weekly support group from 10:30 to 11:30 a.m. through May 20 via Zoom for patients of the MMAT program. There is no commitment to attend all sessions—while we would love group members to build connections and see familiar faces, there is no...
Have you seen these? Our supply of nasopharyngeal swab test kits is running low and they are getting hard to find. Please let us know if you have any to share. Contact firstname.lastname@example.org.
During this unprecedented time, it can feel overwhelming to receive constant messages about COVID-19. Take care of your emotional health and help others do the same. If you need emotional support during these stressful times: Call 2-1-1 and choose the “CALL2TALK”...
We understand that this is a difficult time and that our patients may be experiencing anxiety and stress related to the pandemic. Our staff is here to help. Manet is offering a free support group for Manet patients via Zoom every Friday at 9 a.m. through May 15....
Please keep the donations coming! (left) The Quincy Fire Department stopped by Manet's North Quincy site to share their supply of goggles, gloves and gowns and we received 3D printed face shields Stoss Landscape Urbanism (middle) and Makers Workshop (right). Your...
(left) The newly erected COVID-19 Drive-through Testing Tent at Manet's North Quincy site opened this week. (right) Staff getting ready for the opening.Manet this week began offering drive-through testing for Coronavirus Disease 2019 (COVID-19) at our North Quincy...
Hi Manet patients, During this difficult time, we are offering a patient support group that is open to all of our patients every Friday from 9-10 am from April 3-May 15. Support group topics will include stress management techniques, coping with social distancing and...
Helpful Resources from the Massachusetts Department of Public Health COVID-19 Information Visit https://www.mass.gov/covid19 for the latest news, case counts, and lab testing results. Call 2-1-1 with questions Text the keyword COVIDMA to 888-777 to receive...