COVID-19 Testing

An Important Tool to Stop the Spread of COVID-19

COVID-19 testing is covered by most insurance plans, but you should check with your insurance carrier to confirm if testing is covered so that you do not receive an unexpected bill. If you don’t have insurance and need assistance, ask to schedule an appointment with our Patient Navigator prior to your appointment. 

If you have questions or concerns or need to cancel your appointment, please call 617-376-3000 (North Quincy), 781-925-4550 (Hull), or 508-822-5500 (Taunton) or email registration@manetchc.org. If you are a Manet patient, you can use the Manet Patient Portal.

COVID-19 Test Results

• Test results will be provided to each participant confidentially.
• If your test is negative, you will receive an email – typically within 12-36 hours – when your results are ready to view (that’s why it is important to provide your email when you schedule your appointment).
  • Using the code and link supplied in the email, you will complete a brief registration form, and then you will receive a second email with instructions to access your results.
• Positive results will be conveyed to you directly from Manet Community Health Center via email.
  • You are encouraged to share these results with your health care providers.
• For the safety of others, please stay home and away from others until you receive your test results.
• If your test is positive, you will receive further support and instructions.

Click here for additional information about receiving your test results:

All Other Appointments

You can book other appointments by calling your Manet site or using the Manet Patient Portal. Your appointment can be in person or via telehealth! 

For more information about requesting an appointment click here.

What is Telehealth?

Telehealth helps patients manage their health and stay connected with their care team including physicians, nurse practitioner, nutritionists,  and counselors while reducing the need to come to the health center.

You can have a visit over the phone or by video and use the patient portal to stay in touch and get information about your health. Telehealth allows the opportunity for you to review and understand test results, review and change medications, manage certain conditions, and receive support around mental health and recovery. Some Telehealth services can only be provided by video.  Patients of any age can use Telehealth, and the team at Manet are here to explain how.

Telehealth Consent Form

Instructions for Patient Telehealth Visits via Zoom

Your Safety is Our TOP Priority!

To keep you safe, we are:

Screening:  Each patient coming for an in-person visit will be asked several COVID-19 screening questions via phone the day before their visit at Manet. Each Patient will also be screened upon arrival to Manet.

• You will be asked how you are feeling and a temperature reading will be taken.
• We will offer you a mask if you need one and ask you to use some hand sanitizer.
• When greeting you, our staff will remind you about the importance of social distancing while at the health center and provide you with COVID-19 safety tip card!

Masks and other personal protective equipment (PPE): Everyone is required to wear a mask in our facilities, including Manet staff, your care team and your fellow patients and guests.

Appointment times: We are staggering patient in-person appointments to allow for reduced “patient traffic” within the health center, and utilizing Telehealth visits which allows our patients to remain at home for their visit.

Reducing person-to-person interactions: We are limiting person-to-person interactions through the use of technology, including pre and “touchless” check-in processes when available.

Safety signage: We have placed signage throughout our sites to remind of the importance of hand hygiene, communicating your symptoms, and maintaining social distance and spacing in waiting rooms, health center lobbies and in other shared health center spaces.

Enhanced and deep facilities cleaning: Our sites are rigorously cleaned and disinfected daily and protocols ensure our sites are and well maintained throughout the day.

COVID-19 Screening and Testing: Manet’s Urgent Care and COVID Information and Triage Teamsare available 6 days per week to screen and test people who are symptomatic, at-risk or close contacts of COVID-19 positive or suspected positive individuals. COVID-19 testing not only allows us to help keep people safe from the symptoms of COVID, our team also instructs and educates on options of how to properly quarantine/isolate and stay as distant (as possible) from others, thus reducing contagious spread of COVID-19. Our testing is conducting in isolated and controlled environments under the direction of board certified infectious disease and urgent care physician leaders.

Manet staff training and communications: Your Team at Manet has been well trained and will maintain their learning and investment in: the proper use of personal protective equipment (PPE—including masks and gloves), hand washing, disinfection of health center spaces, and maintaining social distance and spacing.

Please know our staff and your care team members undergo screening and symptom-checking each day they enter the health center to ensure they are as healthy as can be to serve you and each other.

Thank you for trusting us to care for you.

View our Phase 1 Attestation. For more information, visit the Commonwealth’s Reopening Website. Commonwealth’s Reopening website.

The best way to stay healthy is to stay informed. Make sure you are getting your information from trusted sources, such as the Massachusetts Department of Public Health (MDPH) and the Centers for Disease Control and Prevention (CDC).

Resources