General Definition and Scope of Job

The Human Resources Business Partner supports Human Resources practices and objectives that will provide employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. This position will ensure compliance of company policies and procedures and maintain personnel records proper documentation. She/he will coordinate the resolution of specific policy-related and procedural problems and inquiries and provides support to the Senior Director of Human Resources.


The Human Resources Business Partner will be assisting in the employee relations of staff as well as supporting other functional excellence as well as helping the organization to achieve the business goals and meet the demands of an evolving statement of work. The successful candidate will need to be flexible; able to design and work within evolving operating structures; proactively work with employees and managers to identify potential issues and trends in the workplace; investigate and respond to complex workplace/employee relations issues; demonstrate strong leadership skills; have strong analytical, computing, verbal and written skills; work independently and utilize sound judgment; identify opportunities for continuous improvement and drive standardization of work; and engage in special projects and initiatives. areas of the department.

Minimum Skills, Experience and Educational Requirements
  1. Position requires a bachelor’s degree in a related field or a combination of education and experience.
  2. Position requires training and experience in general Human resources procedures, policies, and methods.
  3. Experience in dealing with the public and use good judgment in the completion of a variety of work situations.
  4. Requires working knowledge of computer programs including Microsoft Office Suite;
  5. Ability to analyze data and provide recommendations; and
  6. Visibility requires maintaining a positive company image to the public;
  7. Experience in a healthcare setting is preferred;
  8. Recruitment experience is required.


Knowledge of:

  1. Federal, state and local laws pertaining to personnel administration and various compensation and benefit plans and practices;
  2. Practices and procedures specific to Human Resources;
  3. Modern office processes and procedures;
  4. Keyboarding, data entry and word processing skills;
  5. Grammar, spelling and punctuation;
  6. Basic math skills; and,
  7. Relevant computer hardware and software applications.


Ability to:

  1. Speak, read and write the English language.
  2. Communicate effectively verbally and in writing.
  3. Speak effectively before groups of employees and respond to questions.
  4. Read professional periodicals and journals, procedures and government regulations.
  5. Effectively and efficiently provide customer service;
  6. Handle stressful situations in a professional manner, including angry or difficult individuals.
  7. Apply Federal, state and local laws pertaining to personnel administration and various compensation and benefit plans and practices.
  8. Multi-task and work in a fast-pace environment;
  9. Establish and maintain effective working relationships with coworkers, supervisors, other departments, offices , and outside agencies.
  10. Ability to organize, multi-task, and plan work to meet deadlines.
  11. Work independently as well as in teams.
  12. Understand and practice safety procedures and precautions; and,
  13. Maintain a high level of professionalism and confidentiality.


Required Certifications and Licenses

PHR or SPHR certification is a plus, but not required.


Core Responsibilities

  1. Maintain company salary structure, position descriptions, and job evaluation systems;
  2. Responsible for processing payroll and benefit changes in HRIS system; audit review dates are updated and accurate in HRIS system
  3. Administer and explain benefits to employees, serve as liaison between employees and insurance carriers;
  4. Provide advice, assistance, and follow-up on company policies, procedures, and documentation.
  5. Coordinate the resolution of specific policy-related and procedural problems and inquiries.
  6. Communicates with department heads, employees and carriers to ensure compliance with Worker’s Compensation, MA PFML, FMLA, STD, LTD, retirement, and other benefits.
  7. Responsible for tracking FMLA leaves and return to work notes and assists with paperwork
  8. Develop and recommend operating policy and procedural improvements.
  9. Full cycle recruitment of non-clinical and clinical staff including posting, resume screening, interviewing candidates, reference checks, and onboarding;
  10. Perform specific research/investigation into employee relations issues as requested
  11. Design and conduct new hire orientation sessions to explain personnel policies, compensation, and benefit programs;
  12. Responds to public inquiries on positions available in employment.
  13. Personal ongoing development to maintain the knowledge and skills necessary to complete the job;
  14. Generates correspondence utilizing knowledge of Microsoft Word and Excel.
  15. Maintains and updates contact information to support communication with all necessary points of contact.
  16. Assist in preparing statistical summaries and reports.
  17. Assist in the organization of the All Staff Meetings.
  18. Other related duties as assigned.


Critical Demands of the Job

  1. Manage multiple requests and prioritize appropriately.
  2. Ability to function in a faced paced setting with a variety of patients and staff.
  3. Attention to details and prompt follow up.
  4. Includes walking and standing for long periods of time, sitting for short periods of time, hand dexterity, clear hearing and speaking ability. Must be able to lift a maximum of 1/3 of their body weight.
  5. Excellent organizational and interpersonal skills.


Working Conditions

  1. Works in well-lighted environment with comfortable surroundings.
  2. Stressful at times due to competing demands, including attention to multiple patients and staff.


Required Availability

May be required to work a rotating schedule as the department requires. This includes evenings, holidays and weekends.