General Definition and Scope of Job
The Primary Care Physician provides comprehensive, patient-centered primary care within Manet, delivering high-quality, culturally competent clinical services to a diverse, underserved population. This role includes diagnosis and management of acute and chronic medical conditions, preventive care, and collaboration with an integrated care team to improve health outcomes and advance the mission of the health center.
Core Responsibilities
- Provide direct primary care services to patients of all ages, including evaluation, diagnosis, treatment, and follow-up.
- Manage acute and chronic illnesses, emphasizing preventive care and evidence-based medicine.
- Perform physical examinations, assessments, and procedures within scope of practice.
- Prescribe medications and treatment plans, including appropriate use of controlled substances as authorized.
- Maintain accurate, timely documentation in Electronic Health Record.
- Collaborate with nurses, behavioral health clinicians, and support staff for integrated care delivery.
- Refer patients to specialists and community resources as needed.
- Coordinate care and follow-up with interdisciplinary care teams to support patient outcomes.
- Participate in quality improvement initiatives.
- Adhere to health center policies, clinical protocols, and regulatory standards, including HRSA requirements
- Educate patients on health promotion, disease prevention, and self-management
- Demonstrate culturally sensitive care and effective communication to support patient engagement and trust
- Participate in on-call and Saturday rotation as required.
- Must be able and willing to supervise advanced practice practitioners when requested
- Attend team meetings and contribute to clinic operational goals
- Performs other related job duties as needed or assigned.
Minimum Skills, Experience and Educational Requirements
Work requires a Medical Degree from an accredited University. Board Certification or eligibility in primary specialty is also required.
Required Certifications and Licenses
Licensed to practice Medicine in the Commonwealth of Massachusetts, Board Certified in Family Medicine or Internal Medicine, and Credentialed at Manet Community Health Center and affiliated hospitals.
Substitutions for Skills, Experience and Education
No substitution.
Preferred Skills, Experience and Educational Requirements
Experienced in primary care group practice and/or community health center.
Critical Demands of the Job
- Manage multiple requests and prioritize appropriately.
- Ability to function in a faced paced setting with a variety of patients and staff.
- Attention to details and prompt follow-up.
- Includes walking and standing for long periods of time, sitting for short periods of time, hand dexterity, clear hearing and speaking ability. Must be able to lift a maximum of 1/3 of their body weight.
- Excellent organizational and interpersonal skills.
Working Conditions
- Works in well-lighted environment with comfortable surroundings.
- Stressful at times due to competing demands, including attention to multiple patients and staff.
- Will comply with all applicable laws and will cooperate with the Manet Community Health Center compliance program rules and regulations.
Required Availability
May be required to work a rotating schedule as the department requires. This includes evenings, holidays and weekends.
Quality Indicators for Compensation Plan
1. Medical Records
- Peer review – Provider must submit 20 per FTE peer review charts, acknowledge identified areas of their reviewed medical records that need improvement, and show progress on future peer review reports.
- Timeliness – charts should be completed at end of each day’s sessions; labs, diagnostic testing, and correspondence should be reviewed at each clinical session. (Benchmark of 7 days for non-urgent labs, and tests reviewed, signed, and placed back in chart).
- Completes less than 10/FTE peer reviews; charts not completed at end of session; labs, dx testing, and correspondence reviewed more than 5 days after receipt. (Based on next clinic session).
2. Patient Satisfaction
Expect Provider to respond to patient complaints in timely manner, provide documentation of follow up, and participate in efforts to prevent future patient complaints. Expect at least an average score on patient satisfaction surveys if a survey is developed that is provider-specific (currently only site-specific).
3. Performance Improvement (PI)
Expect each Provider to participate in some PI project, either site specific or for Manet in general. CMO will take lead in design, provide collaborate in the implementation, and follow through with help from Clinical Operations Manager of site.
4. Committee Activity
Each Provider will be expected, when asked, to participate in committees dealing with advancing the goals of Manet. These can include EMR, Compensation Committee, benefits, or other ad hoc committees. Participation in hospital or community committees that help to promote Manet and provide outreach should be included in this category.
5. Outreach Activity
Each Provider should be available to participate in at least 1 outreach activity per year, to include such things as community talks, health fairs, participation in school or nursing home activities, or medical student teaching.
6. Ancillary Staff Interaction
Each Provider will be expected to act in a collaborative manner with ancillary staff. Each Provider should be respectful of other staff members and work to empower them to be a part of the clinical team.
7. Good Citizenship
Each Provider will be expected to willingly volunteer to fill shortages of Providers at other sites and will share in holiday and call schedules in an equitable way.
8. Preventive Care
Provides annual health maintenance exams, provides age-appropriate screenings, and follows up on patients lacking preventive and screening as per managed care contracts.