Health Benefits Counseling/Patient Navigation Services

Health Insurance Assistance

At Manet Community Health Center, we are committed to providing high-quality, accessible health care for everyone who needs it. To help individuals and families find affordable health insurance options, Manet offers free health benefits counseling and enrollment assistance.

Our Certified Navigators will help you find the health plan that is right for you and your family and will help connect you with a variety of other important community resources, such as:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Fuel Assistance
  • Housing Assistance/Emergency Shelter
  • Mental Health Services
  • Substance Abuse Programs
  • Voter Registration
  • Food Pantries
  • Crisis Resources
  • And more…

Steps to Take:

  1. Make an appointment with a Navigator by calling the Manet site of your choice.
  2. If possible, set-up a HealthConnector account BEFORE your appointment. Here’s how:
    • Go to
    • Look for the box, “ Create an Account”
    • Fill in your personal information.

*Please note an email address is required to create an account on-line

What to bring to your Navigation appointment:

1. Proof of Income

Two pay stubs for each job or letter from Unemployment, if self-employed: most recent tax forms including Schedule C, proof of rental income, proof of child support or alimony

2. Proof of Identity

Drivers license, Massachusetts I.D., military I.D., school I.D., adoption papers

3. Proof of Citizenship of Immigration Status

Birth certificate, passport, certificate of naturalization or green card

4. Social Security Number (IF available)

If you have questions, contact us via email at or call the Navigation Hotline at 857-403-1557.

SHINE Services

The SHINE (Serving the Health Information Needs of Elders) program provides health insurance counseling services to elderly and disabled adults. Manet has certified SHINE counselors on staff. Call 617-376-300 to make an appointment with a SHINE counselor.