Job Description: Lead Nurse
Reports to: Director Clinical Operations
This is a non-exempt 40 hour per week position
Position Summary
Manet Community Health Center is seeking a Lead Nurse for its North Quincy site. The Lead Nurse is responsible for directing and supervising the nursing staff and medical assistant staff . He/she works in collaboration with the Lead Physician and Lead Front Desk staff. He/she will support team development and the efficient clinical care of patients. He/she will participate in at least one Manet-wide Committee. The Lead RN will work 32 hours as a clinical RN and have 8 hours administration time.
Essential Duties and Responsibilities
Clinical Practice
- Proactively identify, diagnose and manage treatment plans for patients at risk.
- Work with patients in order to support adherence to prescribed treatment plans.
- Assess, plan, coordinate and implement care of patient by phone triage.
- Implement and participate in vaccination and immunization programs for both adults and children.
- Support patients to adopt health promotion strategies and apply principles of self-care.
- Manages the assignment for abnormal follow-up to assure complete and safe patient care.
- Develop a daily and when appropriate a “shift” report so that staff coming on next will be aware of the issues of the day.
Site Management
- Continually monitor the patient flow of the day and demonstrate flexibility and leadership in supporting the staff so that patients are served efficiently.
- Together with the front desk lead, provide in-the-moment coordination when provider schedules are altered.
- Responsible for the care of the equipment, and completion of daily, weekly, and monthly environment of care checks.
- Responsible for the management of safe medication storage.
- Responsible for ordering supplies and discussion par levels with the Director of Clinical Operations.
- Responsible for managing the immunizations including out dates, par levels, and safe storage.
- Actively provide guidance and direction to the Medical Assistant staff, to ensure safe practices.
- In collaboration with the Lead Physician and Lead Front Desk staff, facilitate the monthly site meeting. Communicate new policies or procedures to the clinical staff.
- Act as preceptor/mentor to new nursing staff.
- Responsible for the nursing staff annual performance appraisals in collaboration with the Director of Clinical Operations.
- Document quarterly EOC rounds, reconciliations reports and others that pertain to nursing practice.
- Will support the efforts of the health center to meet federal, state, HMO clinical standards and support efforts to capture the needed data.
- In collaboration with Senior Management and the Director of Clinical Operations problem solve site issues where appropriate.
Minimum Skills, Experience and Educational Requirements
- Graduate of an accredited school of nursing. Preferred BSN for RN
- Massachusetts license to practice professional nursing.
- CPR certificate
- At least three years experience, in ambulatory care or public health preferred but not required.
- Demonstrated leadership and management skills required. Previous experience supervising staff strongly preferred.
- Excellent patient care skills required.
- Ability to handle multiple requests and prioritize appropriately.
- Strong attention to detail and prompt follow up skills required.
- Possesses and displays the ability to act independently within the scope of the Nurse Practice Act.
- Excellent organizational and interpersonal skills required.
- Communicates courteously, pleasantly and effectively with patients, families, and staff both by telephone and in person, demonstrating superb customer service.
- Maintains professional composure and confidence during stressful situations.
- Consistently utilizes good judgment in the resolution of problems, both clinical and non-clinical.
Interested candidates please send a resume and cover letter to mhart@manetchc.org or mail for attention to Human Resources, Manet Community Health Center 110 West Squantum Street, North Quincy, MA 02171
Job Title: Medical Records Manager
Reporting to: Senior Director of Operations
FTE: This is a 40 hour exempt position
Position Summary
The Medical Records Manager will assume primary responsibility for the planning, developing and management of a comprehensive health records system. H /she will be responsible for maintaining the security of all patient records. H/she will direct the activities of other employees in maintaining the patient records at Manet.
Essesntial Job Functions and Responsibilities
- Develop policies and procedures for medical record monitoring, copying, releasing, storage and destruction.
- Streamline policies and procedures for scanning, monitoring, assisting and supervising the process.
- Lead and direct staff (directly or indirectly) to oversee a health record system that meets medical, administrative, legal and facility requirements.
- Perform duties such as data entry, chart corrections and resolving missing information in patient records.
- Protect confidentiality of patient information.
- Implement data storage methods and retrieval systems for patient records.
- Participate in negotiations and contracting for medical record outsourcing.
- Process and/or supervise the release of medical records according to Medical Record Policy; JCAHO standard; State and Federal requirements.
- Ensure that patient records are kept secure according to state and federal regulations.
- Participate in and support on-going training sessions to ensure current standards and protocols are followed according to HIPAA’s Privacy Rules.
- Participate ad hoc with EMR Committee to provide insight into proper handling of medical information.
- Performs other duties as required or assigned
Preferred Skills Experience and Educational Requirements
- Knowledge of the principles and practices of paper and electronic medical records administration
- Knowledge of medical terminology required
- Strong written and verbal communication skills required
- General knowledge of EMR systems; practice management systems, email, MS Office
- Familiarity with latest software and technology used to maintain and protect patient records at the health center.
- Knowledge of laws and regulations pertaining to patient confidentiality
- Strong analytical skills
- Ability to communicate with health center staff who may require medical records information
- Preferred Bachelors degree in health services administration, with medical records concentration. Consideration will be given to those candidates with minimum 3 years directly relevant experience.
- Associates with minimum 5 years of related experience in a health care setting required.
Interested candidates please send a resume and cover letter to mhart@manetchc.org; or by mail to Director of Human Resources, Manet Community Health Center, 110 West Squantum Street, North Quincy, MA 02171.
Job Title: HIV Peer Advocate
Position Summary
Reporting to the HIV Program Director, the HIV Peer Advocate will provide basic care and support for HIV clients living on the South Shore through the Quincy South Shore AIDS Cares, a program of Manet Community Health Center. The HIV Peer Advocate will join the team of HIV case managers, to supplement case management services.
Job Specific Responsibilities
- Work in a team to provide support and services to individuals living with HIV.
- Develop and maintain a relationship with clients that foster trust and understanding.
- Accompany clients when needed to medical appointments.
- Serve as a role model.
- Develop and implement all client educational activities.
- Facilitate peer Education/Networking groups.
- Maintain up to date records.
- Maintain files and databases of HIV-related information.
- Serve as Community Resource.
- Participate in Consumer Advisory Group.
- Develop and maintain resource network
- Work independently and is proactive on program project and initiatives.
- Perform any other duty deemed necessary.
Minimum Skills Experience and Educational Requirements
- First hand understanding of issues related to living with HIV and/or AIDS.
- Previous experience as a Peer Advocate preferred.
- Familiarity with services in the Quincy area.
- Honesty and genuine compassion for those living with HIV/AIDS.
- Ability and willingness to accept direction from supervisor.
- Excellent interpersonal skills.
- Good oral and written communication skills. Good telephone skills.
- Demonstrates a level of comfort working with diverse populations; people recently released from prison, substance users, gay/bisexual men and women, homeless people, and workers in the sex industry.
- Self directed, flexible, excellent teaching and interpersonal skills.
- Displays excellent judgment skills.
- Demonstrates ability to strictly adhere to confidentiality requirements.
- Demonstrates strong attention to detail with excellent record-keeping skills.
- Has reliable transportation.
- Bilingual candidates encouraged to apply.
- This is a 20 hour per week/part time position.
Interested candidates please sent you resume and a letter of interest to mhart@manetchc.org or kkroeger@manetchc.org.
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